{"id":147,"date":"2018-07-14T16:47:32","date_gmt":"2018-07-14T15:47:32","guid":{"rendered":"https:\/\/isamolina.com\/?page_id=147"},"modified":"2024-07-09T16:38:40","modified_gmt":"2024-07-09T15:38:40","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/isamolina.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2018\/08\/faq-antes.jpg\" alt=\"\" \/><\/figure>\r\n\r\n\r\n\r\n<div class=\"full-image\">\u00a0<\/div>\r\n\r\n\r\n\r\n<div class=\"box-1 box\">\r\n<div class=\"wrap fadeup-effect fadeInUp\">\r\n<div class=\"box-text left\">\r\n<p>BEFORE<\/p>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">1. What makes you different from other wedding photographers?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Every photographer has their own style. Mine is to guarantee you a reportage with natural, artistic and memorable photographs. In this way, I will capture for you, in a discreet and professional way, all the beauty and magical moments that happen during your wedding without artifice or posing.\r\n<p>&nbsp;<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">2. Do you work only in Granada?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">I live in Granada, but my suitcase is always ready to follow you wherever you want to celebrate your wedding. I love to travel and therefore I accept commissions in Spain or anywhere in the world as long as you let me know in advance and I have a free slot in my diary.<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">3. How far in advance should I hire you?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Remember that most couples want to get married around the same time. So if you like my style I recommend you book me as soon as possible. I only do one wedding per day, so if you are sure about it, book your date now and breathe easy.<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">4. How do I book a date with you?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">I always think about your comfort and making it easy for you. If you are sure you want me to be your wedding photographer the first thing we will do is sign a contract and book your date in my diary leaving a deposit of 300\u20ac.\r\n<p>This procedure can be formalised in person over a coffee, if you are from Granada or live nearby. If you are from another province or live outside Spain, you can make a bank transfer and sign the contract via email, whichever is more convenient for you.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">5. Will we sign a contract?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Yes, this document is a guarantee for both parties. Thanks to it you will be clear about what my services include and you will know in detail what you have contracted: the type of reportage, the delivery terms, the payment method, etc.<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">6. How can we see each other?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">We can meet in person, if you are from Granada or live nearby.\r\n<p>But if you are from abroad or you find it more comfortable, we can have a video call at your convenience.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">7. How is payment made?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">It is simple. The steps to hire me are as follows:\r\n<p>1st You will have to make a first payment of \u20ac300 as soon as you sign the contract, as a down payment.<br \/>2\u00ba The rest of the budget, according to the services you have contracted, when you receive the complete report in digital format.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">8. What is a pre-wedding session?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">The pre-wedding is an artistic and informal photo shoot of you and your partner. It's a good way for us to get to know each other, for you to discover how I work and it helps you to lose your shyness in front of the camera. Is it strictly necessary? My answer is no; experience has shown me that it is not an essential session for you to have a beautiful reportage and the best memories of your wedding day.\r\n<p>&nbsp;<\/p>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">9. Do you know the locations before the wedding?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Before each wedding I personally make a point of going to the venue, if I don't know it beforehand, to see the surroundings and study the light, atmosphere and possible framing to get the perfect images for the day.<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">10. Can the service be cancelled?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Yes, once you have signed the contract you have 30 calendar days to cancel my services. Cancellation entails a full refund of the initial deposit (\u20ac300). The deposit will only be returned after this period in exceptional cases.\r\n<p>&nbsp;<\/p>\r\n<p>It is important that you understand that cancelling the contract means a significant financial loss for me as I only do one wedding per day. This means that if you hire me and then cancel my services I will have had to turn away other couples wishing to get married on the same dates. For this reason I would ask you to please consider this in good time before signing the contract.<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<p><!--DURANTE--><\/p>\r\n<div class=\"box-1-alternate\">\r\n<figure><img decoding=\"async\" src=\"\/wp-content\/uploads\/2018\/08\/faq-durante.jpg\" \/><\/figure>\r\n<div class=\"full-image\">\u00a0<\/div>\r\n<div class=\"box-1 box\">\r\n<div class=\"wrap fadeup-effect fadeInUp\">\r\n<div class=\"box-text left\">\r\n<h2 class=\"none center cool\">DURING<\/h2>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">1. What does the wedding reportage consist of?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">My goal is to stop time and tell your love story in detail in a natural, professional and creative way. That's why all my Packs include maximum coverage where I'll be by your side in:\r\n<p>&nbsp;<\/p>\r\n<p>- The bride's preparations.<br \/>- The groom's preparations.<br \/>- The ceremony.<br \/>- The outdoor session.<br \/>- The banquet.<br \/>- The first dance.<br \/>- And 1 hour of partying.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">2. Will you be the photographer or will someone else come?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Yes, always. You have my word that I will be the one to do your photo shoot. I understand that if you have chosen me among other wedding photographers it is because of my style and my way of capturing memories, and it would not be fair to have the job done by someone else.<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">3. Do you do more than one wedding a day?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Never. If you book a date in my diary, I guarantee that I will offer you full dedication on that day. This is my commitment to you.<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">4. Do you take group photos on the wedding day?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Yes, of course. Although the photos you have seen on my website mainly show spontaneous moments, I will of course take photos of your friends and family with you on your wedding day.<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">5. Do I have to put a menu at the banquet?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">You don't need to give me the wedding menu. Although it would be nice if you could offer me any other menu or dish, so that I don't have to be absent. If that's not possible, I want you to know that at some point I will have to eat to regain my strength because it's a lot of hours of work.\r\n<p>&nbsp;<\/p>\r\n<p>A wedding is made up of hundreds of unrepeatable moments. My aim is to capture them all and create a unique collection of memories, but to do this I need you to place me at one of the tables in the celebration hall. This way I will always be close to you and attentive so that I don't miss anything.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">6. Can you work longer hours if necessary?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Of course. If you want to extend the celebration, no problem. In this case, the price for each extra hour after the first hour of open bar would be 30\u20ac. You can let me know the same day of the wedding.<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">7. Are you registered and insured in case of an accident?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Yes, of course. I understand that these aspects are details associated with the development of my activity and should not be an impediment to hiring me.\r\n<p>&nbsp;<\/p>\r\n<p>If you need an invoice I will be happy to provide it. Regarding insurance, as a professional wedding photographer I have a Civil Liability insurance that covers any incident in the performance of my work.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">8. Do you make wedding videos?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">No, but if you would like a video reportage for your wedding I can recommend some trusted professionals with whom I usually collaborate.<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<p><!--DESPU\u00c9S--><\/p>\r\n<figure><img decoding=\"async\" src=\"\/wp-content\/uploads\/2018\/08\/faq-despues.jpg\" \/><\/figure>\r\n<div class=\"full-image\">\u00a0<\/div>\r\n<div class=\"box-1 box\">\r\n<div class=\"wrap fadeup-effect fadeInUp\">\r\n<div class=\"box-text left\">\r\n<h2 class=\"none center cool\">AFTER<\/h2>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">1. When will you deliver the report?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">It all depends on the Pack you contract, you have 3 packs to choose from:\r\n<p>&nbsp;<\/p>\r\n<p>- Love Paris Pack: delivery of the report edited in 2 months.<\/p>\r\n<p>- Love New York Pack: delivery of the edited report + Editorial Album in 2 months.<\/p>\r\n<p>- Love Tokyo Pack: delivery of the edited report + Artisan Album + Video Summary in 1 month.<\/p>\r\n<p>If you choose one of the Packs with Photo Album, you should know that the delivery deadline is for the edited digital photographs. From that day you will have the album in a maximum period of 40 days from the moment you send me your selection and give me the approval to the layout of the album. Before sending the album to the bookbinder I will send you the album pages in pdf in case you want to change any image.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">2. How many photographs do you deliver?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Each wedding is unique and particular. I am one of those who don't like to miss any detail, so I shoot my camera generously but always under an artistic and quality criterion. The number of guests and the things that happen during the celebration are also a determining factor.\r\n<p>Each pack is delivered with a minimum of 600 photographs, although it is quite possible that you will be surprised to receive more images at the end of the pack.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">3. Do you retouch photographs?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Yes, all the images in the reportage are processed and retouched in terms of light, contrast, colour, etc. However, this work does not include any aesthetic retouching other than those mentioned above. That is to say, don't expect the magic wand of photoshop to do hair implants or slimming treatments.<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">4. How do you deliver the report?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">In the Paris Pack I give you a small box with a USB memory stick with the edited images, in high quality and in colour and black and white, together with a selection of 20 photographs on silk paper. For the New York and Tokyo packs I provide you with a private gallery from which you can download, share and choose the photos for your album. Also, when I deliver the album you will receive with it a USB memory with the edited images, in high quality and in its colour and black and white version.<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">5. How many photographs are included in the album?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">The album includes 80 photographs on 40 pages but if you want, you can add more images to your album and therefore more pages.\r\n<p>&nbsp;<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">6. Will I be able to choose the photographs I want to put in the album?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Of course, you are free to choose the photos that you consider essential and that you want to include in the album. A piece of advice, once you have chosen these, I recommend that you leave the choice of the rest of the images in my hands, this way you can be sure that the album will tell the story of your wedding in a faithful and chronological way.\r\n<p>&nbsp;<\/p>\r\n<p>After making this selection, I will go on to layout the album and send it to you for your approval before sending it to the bookbinder.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">7. Do you offer extra sessions and complements?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Yes, you can enjoy a pre-wedding session, post-wedding session or add to your pack a signature book with the pre-wedding photos or a set of 2 albums for parents.\r\n<p>&nbsp;<\/p>\r\n<p>If you see that among all these complements you miss any of them, let's talk and we will see how I can help you.<\/p>\r\n<\/div>\r\n<\/div>\r\n<div class=\"faq-block\">\r\n<h3 class=\"question\">8. What guarantees of image privacy do you offer me?<\/h3>\r\n<div class=\"answer\" style=\"display: none;\">Your peace of mind is my priority. If you do not want me to use any of your wedding photographs, you can exercise your rights of access, rectification, cancellation and opposition. In this case I will gladly remove these images from my personal publications: web or social networks.\r\n<p>&nbsp;<\/p>\r\n<p>However, I hope you understand that my work and the possibility of being able to get future clients depends on being able to show images of weddings. Without these photographs generously provided by the brides and grooms I have worked with, you would not be able to get a clear idea of my style and discover how I work.<\/p>\r\n<p>If you agree to include some of your wedding images in my web gallery, I will not only be extremely grateful for the help you give me, but I will also guarantee you an extra personal motivation when presenting these photographs.<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<h3 style=\"text-align: center;\">I hope I have helped you. If you have any other questions we can talk anytime.<\/h3>\r\n<p align=\"center\"><strong><a class=\"telefono\" href=\"tel:652863278\">652 86 32 78<\/a><\/strong><\/p>\r\n<p align=\"center\"><a class=\"whatsapp\" href=\"https:\/\/wa.link\/odvwzg\" target=\"_blank\" rel=\"noopener nofollow\"> WhatsApp<\/a><\/p>\r\n<p align=\"center\"><a class=\"correo\" href=\"mailto:book@isamolina.com\"> book@isamolina.com<\/a><\/p>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Preguntas Frecuentes \u00a0 ANTES 1. \u00bfQu\u00e9 te hace diferente a otros fot\u00f3grafos de boda? Cada fot\u00f3grafo tiene su propio estilo. El m\u00edo, es garantizarte un reportaje con fotograf\u00edas naturales, art\u00edsticas y memorables. De este modo, capturar\u00e9 para ti, de manera discreta y profesional, toda la belleza y los momentos m\u00e1gicos que sucedan durante tu boda [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":0,"footnotes":""},"class_list":["post-147","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/isamolina.com\/en\/wp-json\/wp\/v2\/pages\/147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isamolina.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isamolina.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isamolina.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/isamolina.com\/en\/wp-json\/wp\/v2\/comments?post=147"}],"version-history":[{"count":0,"href":"https:\/\/isamolina.com\/en\/wp-json\/wp\/v2\/pages\/147\/revisions"}],"wp:attachment":[{"href":"https:\/\/isamolina.com\/en\/wp-json\/wp\/v2\/media?parent=147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}